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The AI Front Office for Service Businesses

Every Call Answered.
Every Lead Captured.

AI picks up every call, day or night, drops the lead straight into your CRM, and follows up on its own — so jobs stop slipping to voicemail. Pick the plan that fits your call volume and you'll know your monthly number up front.

From $49/mo 14-Day Free Trial · No Setup Fee
No setup fee
Setup included
Cancel anytime
Answering phones for operators like Falcon Paving · Yoddii
Today
12 leads captured
Avg. response
28 seconds
Lake Erie HVAC
Live call · Orzenta AI
00:42
Hi, my AC just stopped working. Can someone come out today?
2:14 PM
I can definitely help. What's the make and model — and is it not turning on at all, or is it running but not cooling?
2:14 PM
Carrier, about 8 years old. It's running but blowing warm air.
2:14 PM
Sounds like a refrigerant or capacitor issue — both are quick fixes. We have availability today at 4 PM or tomorrow at 10 AM. Which works better?
2:15 PM
New Lead Captured
Sarah Mitchell · AC Repair · $450 job
Booked: Today 4:00 PM · Confirmed via SMS
Hear the AI in action

See and hear the AI in action

Don't take our word for it — try it yourself.

Which path fits you?

Pick how you want to get started — you can switch anytime.

Set it up myself
Self-serve AI Reception. Start a free trial and go live on your own.
See Self-Serve plans ↓
Build it for me
Done-For-You. We build and run your AI front office end to end.
See Done-For-You →

See your AI receptionist before you sign up.

Enter your website and we will show you how your AI would answer the phone - in seconds.

Our team builds and fine-tunes your AI receptionist with you - no DIY setup. Your AI starts answering calls within hours; text features switch on once carrier registration clears (a few days) - we handle it.

Plans & Pricing

Four Plans. Built for Service Businesses. Cancel Anytime.

Every plan includes 24/7 AI answering, lead capture into your CRM, a dedicated phone & text number, and a 14-day free trial. No setup fees on self-serve plans. No hidden carrier fees. Cancel during the trial and you won't be charged.

AI Reception · Essentials
$49
/mo
Billed monthly · $0 due today
14-Day Free Trial
AI Quick-Start Setup
Voice minutes250 / month
  • AI answers every call 24/7
  • Basic FAQ handling for your business
  • Lead capture in your CRM
  • SMS appointment booking link
  • 1 call transfer number
  • Call recordings & transcripts
Start Free Trial
Best for: solo operators testing AI Reception
AI Reception · Starter
$199
/mo
Billed monthly · $0 due today
14-Day Free Trial
Smart Setup Included
Voice minutes750 / month
  • Everything in Essentials, plus:
  • Live appointment booking on the call
  • Missed-call text-back in 30 seconds
  • Two-way SMS conversations
  • Multi-transfer call routing
  • Reviews & reputation tools
Start Free Trial
Best for: small operators serious about lead capture
AI Reception · Pro
$499
/mo
Billed monthly · $0 due today
14-Day Free Trial
Concierge Setup
Voice minutes3,000 / month
  • Everything in Growth, plus:
  • Direct Housecall Pro integration
  • Direct ServiceTitan integration
  • Documents & Contracts (e-sign)
  • Custom data tracking (jobs, policies, vehicles)
  • Funnels & blogs
  • Social media posting & scheduling (FB, IG, GBP, LinkedIn)
  • Priority same-day support
  • Concierge build call with our team
Start Free Trial
Best for: multi-location operators
90-Day Results Guarantee
Measurable results in 90 days or your next month is free. On top of the 14-day free trial.

Which option is right for you?

Run it yourself
Self-serve · $49–$499/mo

You set it up and run it. The AI answers every call, books jobs, and follows up — you stay in the driver's seat.

We build & run it for you
Done-for-you · $499–custom + one-time setup

Our team builds, manages, and optimizes your whole front office. You just work the booked jobs.

Done-For-You

Want it built & managed for you?

For trades, lawyers, and insurance agencies who want the full AI Front Office without DIY. One-time setup + monthly. Free AI Readiness Audit to start.

Done-For-You · Foundation
$499
/mo
+ $499 one-time setup · ~7 days go-live
Voice minutes2,000 / month
  • Done-for-you build & configuration
  • 24/7 AI voice agent — built & trained
  • Dedicated phone & text number
  • Live appointment booking on the call
  • Missed-call text-back (30 sec)
  • Two-way SMS + automated follow-up
  • Multi-transfer call routing
  • Reviews & reputation tools
  • Call recordings & transcripts
  • Website chatbot (Conversation AI)
  • Vertical intake forms & scripts
  • Full CRM + pipeline
Schedule Discovery Call →
Solo practitioner / agent / single-crew
Done-For-You · Elite
$1,499
/mo
+ $1,999 one-time setup · 7–14 days go-live
Voice minutes5,000 / month
  • Everything in Accelerate, plus:
  • AI lead generation & outbound prospecting
  • Lead enrichment & segmentation
  • Outbound automation sequences
  • Advanced / custom workflow automation
  • Social media posting & scheduling (FB, IG, GBP, LinkedIn)
  • Multi-seat CRM (producers / users)
  • Custom data tracking (jobs, policies, vehicles)
  • Dedicated account manager
  • Monthly strategy calls
Schedule Discovery Call →
Growing firm / established agency
Done-For-You · Enterprise
Custom
Scoped to your business · Pooled minutes
  • Everything in Elite, plus:
  • Round-robin lead distribution
  • Producer / agent seat onboarding
  • Recruiting & onboarding automation
  • Multi-office deployment (extra sub-accounts)
  • Dedicated success team (white-glove)
  • Volume pricing on overage minutes
Schedule Discovery Call →
Multi-producer / multi-office / franchise

Our Done-For-You plans serve trades (HVAC, plumbing, electrical, roofing), lawyers & insurance — intake tailored per niche at build. Setup fee is one-time. Annual billing saves 20% (~2 months free) on the monthly portion. Includes the same 90-day results guarantee.

Need more than AI Reception?

Custom CRM build · Marketing automation · Reviews campaigns · Funnels · Ad management — done by our team

For operators who want it all hands-off. Our team builds your CRM, custom workflows, ad campaigns, and ongoing optimization while you focus on running the business. Every engagement is scoped to your business — schedule a free discovery call to talk through what you need.

Schedule a Discovery Call →
Compare Every Plan

The full breakdown — pick your plan

Self-serve you run yourself. Done-for-you our team builds and manages for you. Every tier includes everything in the tiers before it.

Self-Serve — you run it

Essentials
$49
Starter
$199
Growth
$299
Pro
$499
Voice minutes / mo2507501,5003,000
24/7 AI call answering
Dedicated phone number
Business FAQ handling
Lead capture in your CRM
SMS appointment booking link
Call recordings & transcripts
Call transfer routing1 numberMultiMultiMulti
Live appointment booking on call
Missed-call text-back (30s)
Two-way text messaging
Reviews & reputation
Web chat, FB Messenger, GBP
Invoicing + Text-to-Pay
Automated follow-up sequences
CRM sync to 5,000+ apps
Advanced workflow automation
Monthly performance reports
Smart call routing
Housecall Pro integration
ServiceTitan integration
Documents & Contracts (e-sign)
Custom data tracking
Funnels & blogs
Social posting & scheduling
Priority same-day support
Setup fee$0$0$0$0
Free trial14-day14-day14-day14-day

Done-For-You — we build & run it

Foundation
$499
Accelerate
$699
Elite
$1,499
Enterprise
Custom
Voice minutes / mo2,0003,0005,000Pooled
Done-for-you build & management
24/7 AI voice agent — built & trained
Dedicated phone & text number
Live appointment booking on call
Missed-call text-back (30s)
Two-way SMS + automated follow-up
Multi-transfer call routing
Reviews & reputation tools
Call recordings & transcripts
Website chatbot (Conversation AI)
Vertical intake forms & scripts
Full CRM + pipeline
Multi-channel inbox (web / FB / GBP)
Invoicing + Text-to-Pay
CRM sync to 5,000+ apps
Automated marketing campaigns
Advanced workflow automation
Smart call routing
Monthly performance reports
Websites, funnels & blogs + e-sign
Housecall Pro & ServiceTitan
Bi-weekly check-in calls
Priority same-day support
AI lead gen & outbound prospecting
Lead enrichment & segmentation
Outbound automation sequences
Social posting & scheduling
Multi-seat CRM (producers / users)
Custom data tracking
Dedicated account manager
Monthly strategy calls
Round-robin / recruiting / multi-office
Dedicated success team
One-time setup$499$999$1,999Custom
Why Orzenta isn't just an AI receptionist

Most AI receptionists answer the call. Then they stop.

We answer the call, capture the lead in your CRM, follow up by SMS and email, text back missed calls, request reviews after the job, and report monthly on what's converting. The call is where pure-AI receptionists stop. It's where we start.

Feature
Standard AI Receptionist
Orzenta
24/7 call answering
Done-for-you setup included
Lead capture into a CRM
Automated follow-up sequences
Growth+
Missed-call text-back
Growth+
Monthly performance reporting
Growth+
A human tuning your AI as you scale
How It Works

Up and running in days, not weeks.

Our team handles every step. You just answer a few questions and we go to work.

Step 1

Tell Us About Your Business

Answer a few questions about your services, hours, FAQs, and how you want the AI to handle calls. Takes about 8 minutes.

Step 2

We Build Your AI

Our team configures the AI with your business knowledge, voice settings, follow-up workflows, and integrations. You don't touch a thing.

Step 3

Orzenta Answers

Forward your business line to the AI (or use a new number). Every call gets answered, every lead gets captured in your CRM.

Step 4

Review & Adjust

Review calls in your inbox. Want to change how the AI handles something? Just tell us. Adjustments included on every plan.

Integrations

Works with the tools you already use

Every lead written to your CRM. Connect to 5,000+ apps through Zapier, plus the platforms service businesses run on.

Frequently Asked Questions

Quick answers before you start your trial.

How does the 14-day free trial work?
Start your trial, enter your card, and you have 14 days of full access. Your card isn't charged until day 15. Cancel anytime during the trial and you won't be charged a cent. After day 15 you're billed at your plan rate (monthly or annual) until you cancel.
How long does setup actually take?
We move at the pace your business needs. After you complete the 8-minute intake form, our team builds your AI receptionist and gets it ready for testing. Simple setups go faster; multi-location or custom integration builds take longer. You'll be live within the trial period in most cases.
Do I need to pay a setup fee?
No. All AI Reception tiers include done-for-you setup at no extra cost. We build, configure, and tune your AI for you. No setup fee, no professional services add-on, no enterprise-only tier.
What's the difference between monthly and annual billing?
Annual billing saves you 20% — about 2.4 months of free service per year. You can switch between monthly and annual at any time. The free trial works the same on either billing interval.
How many minutes do I get? What happens if I go over?
Each plan includes a set number of voice minutes per month: Essentials 250, Starter 750, Growth 1,500, Pro 3,000. Spam calls and calls you transfer to a human don't count toward your allowance. If you exceed your monthly minutes, additional minutes are billed at the tier's overage rate (Essentials $0.39, Starter $0.29, Growth $0.25, Pro $0.22 per minute) — no surprise bills, you can monitor usage in your live dashboard.
Can I add more phone numbers?
Yes. Additional phone numbers are available on any plan — Essentials and Starter include 1 number, Growth includes 2, and Pro includes 5.
What does multi-location number routing mean?
If your business has multiple locations, Pro lets you route incoming calls to the right location's AI receptionist with location-specific knowledge built in. Each location can have its own greeting, hours, and FAQs.
Can I integrate with my existing CRM or scheduling software?
Yes. Pro tier includes direct native integration with Housecall Pro and ServiceTitan — job scheduled triggers, job completed triggers, and customer creation actions all wire in without middleware. For other tools (Jobber, Salesforce, Cal.com, Calendly, QuickBooks, and 5,000+ more), Pro includes API access plus Zapier integrations. Most integrations are configured during setup at no extra charge.
Does the AI sound like a robot?
No. It's natural-sounding voice AI trained on your business. Callers get a real conversation — greeted by name, asked the right qualifying questions, booked or routed appropriately. We're upfront that it's an AI — callers respond well when you're transparent. Try the live demo above (call 301-450-5473) to hear it yourself.
What if a lead needs a human?
The AI captures the info and instantly texts you (or the right team member). You can also set escalation rules — certain keywords or call types warm-transfer to your cell. Growth and Pro tiers support multiple transfer numbers based on call type.
Can the AI actually book appointments?
Yes. The AI can check your calendar availability and book appointments live on the call (Growth+ tier). It can also text the caller a scheduling link if you prefer. Works with Cal.com, Calendly, or your existing calendar via integration.
Can I keep my existing phone number?
Yes. You can keep your existing business number and forward calls to Orzenta (after hours, when you're busy, or all the time), or you can get a new Orzenta number. Most customers forward their existing number so callers see no change. We'll help you set up forwarding during onboarding.
Are calls recorded?
Yes — every call is recorded and transcribed. You can review the full conversation in your dashboard. Recordings help you train the AI better over time and document what was discussed with each caller.
What service businesses does Orzenta work with?
Any service business that runs on phone calls, lead capture, and follow-up — including HVAC, plumbing, roofing, electrical, med spa, dental, legal, mortgage, moving, property management, pest control, real estate, auto repair, fitness, and more. If your business has customers calling, booking, or asking for quotes, Orzenta works.
Can I cancel?
Yes. Month-to-month subscription, no cancellation fee, no contracts. Cancel anytime during the 14-day trial and you won't be charged. After the trial, cancel through your Stripe customer portal (link in your receipt email) or email us at hello@orzenta.com. Annual buyers receive a prorated refund on cancellation.

Every Missed Call Is a Missed Job.

Start your 14-day free trial. Done-for-you setup. Cancel anytime.

No setup fee · Cancel anytime · 14-day free trial