What does the Orzenta AI front office do?

Orzenta is the AI front office for service businesses. AI answers every inbound call 24/7, captures the lead in your CRM, follows up by SMS and email, texts back missed calls, and reports monthly on what's converting — all in one connected system.

What is an AI Receptionist?

An AI Receptionist answers incoming calls 24/7 using natural-sounding voice AI, qualifies callers, books appointments, and captures every lead into your CRM — all without a human operator.

How much does Orzenta cost?

AI Reception plans start at $49/month — no setup fee, cancel anytime, 14-day free trial. Four tiers: Essentials ($49/mo, 250 min), Starter ($199/mo, 750 min), Growth ($299/mo, 1,500 min), Pro ($499/mo, 3,000 min). Overage minutes available at $0.39/$0.29/$0.25/$0.22 per minute by tier. Annual billing saves 20%. Our done-for-you plans start at $499/mo plus a one-time $499 setup fee; all done-for-you tiers begin with a free AI Readiness Audit and discovery call.

What service businesses does Orzenta work with?

Orzenta is built for any service business that relies on phone calls, lead capture, and follow-up to grow — including HVAC, plumbing, roofing, electrical, med spa, dental, mortgage, moving, property management, legal, pest control, veterinary, and more.

The AI Front Office for Service Businesses

Every call answered.
Every job booked. 24/7.

Orzenta puts an AI receptionist on your line that answers every call, books the job into your calendar, and texts the lead back in seconds — so the calls you already pay for stop going to voicemail.

Book a Consultation Start Free Trial

24/7 coverage · No long-term contracts · Built for operators

Orzenta AI

Active — answering calls

Hi! I just missed a call from someone — did they leave a message? 😬

2:14 AM

Your AI answered it! John Smith called about HVAC repair. He's been booked for tomorrow at 10am ✅

2:14 AM

Wait — it booked the appointment automatically?!

2:15 AM

Yes. Confirmed, added to your calendar, and sent John a reminder

2:15 AM

48 Leads Captured

This month · River HVAC Co.

0 Missed Calls

AI active 24/7

The Problem

Sound Familiar?

These are the exact problems costing your business thousands every month — and most owners don't even realize it.

Missing calls while on the job

30–50% of inbound calls go unanswered. Every missed call is a missed job worth $500–$5,000.

Leads go cold before you call back

The average business responds to leads in 5+ hours. The winner responds in under 5 minutes.

No system to track quotes & follow-ups

Deals fall through the cracks because there's no pipeline. No follow-up = no close.

Competitors outrank you on Google

Businesses with more reviews win more calls. Most don't have a system to collect them automatically.

Orzenta fixes all of this — automatically.

The Orzenta platform deploys your complete AI-powered business operating system. You don't touch a single setting. Everything is configured, connected, and live — fast.

✓ AI voice agent answers every call, 24/7

✓ Leads responded to in under 60 seconds

✓ AI-powered CRM with automated follow-up

✓ Automatic Google review requests after every job

✓ Live dashboard so you see everything in one place

✓ Done-for-you setup — built for you, not by you

The Process

3 Simple Steps. Built for You.

You don't need technical knowledge. We handle every step of the setup so your system runs the way you actually work.

We Learn Your Business

A short onboarding call. We learn your services, your customers, and your biggest bottlenecks. That's all you need to do.

Step 1

The Platform Gets Configured

The Orzenta platform deploys your CRM, AI voice agent, chat widget, automation workflows, and integrations. You sit back while the system comes online.

Step 2

You Go Live & Grow

We walk you through your new dashboard in a short handoff call. From that moment, your AI is working 24/7.

Built for you, not by you

Plans & Packages

Three Paths. One Mission: Grow Your Service Business.

Pick what fits where you are right now. Click-to-buy where it makes sense, custom-quoted on a call where scope matters.

AI Reception · Self-Serve

AI Receptionist Plans

Four productized tiers — answer every call, capture every lead, follow up automatically. 14-day free trial. Self-checkout. No setup fee. Cancel anytime.

From $49/mo

Essentials $49 · Starter $199 · Growth $299 · Pro $499 · Monthly or Annual (Save 20%)

See Plans & Pricing →

Done-For-You · Custom Quoted

Done-For-You Platform Builds

Full CRM + AI + automation + integrations — built around your business by our team. Four tiers: Foundation, Accelerate, Elite, Enterprise. Custom-scoped on a discovery call.

Starter · For operators ready to consolidate tools

Growth · For operators ready to scale follow-up

Elite · For operators scaling across markets

Custom-quoted on your free AI Readiness Audit.

See Done-For-You Platform → Or take the free AI Readiness Audit →

Website Design & Build · Custom Quoted

Website Design & Build

Mobile-first sites that convert. Connected to your Orzenta CRM — leads flow in the moment your site goes live. Four tier options.

Landing Page · Single-page lead capture

Standard Website · 2-3 pages

Full Website · 5-8 pages w/ AI chat

Custom · 8+ pages, e-commerce, enterprise

Custom-quoted on a 30-minute scope call.

See Website Options →

Need 1-on-1 strategic advisory instead? Book an Operator Strategy Session →

Industries We Serve

Built for Your Industry

We speak your language. Every system we build is pre-configured with automations, scripts, and workflows specific to your type of business.

Home Services

HVAC · Plumbing · Roofing · Electrical · Landscaping

Never miss a job. AI answers every call, books estimates, and follows up on quotes automatically.

Missed call recovery Quote follow-up Google reviews

Roofing → HVAC →

Med Spas & Aesthetics

Med Spas · Botox Clinics · Laser · IV Therapy

Reduce no-shows by 40%, automate appointment reminders, and convert social media DMs into bookings.

No-show automation DM-to-booking Loyalty programs

Med Spa →

Dental & Healthcare

Dentists · Chiropractors · Optometrists · PT

Cut no-shows, reactivate inactive patients, and fill your schedule with new patient acquisition funnels.

Appointment reminders Patient reactivation New patient funnels

Contractors & Trades

General Contractors · Remodelers · Solar · Fencing

High job value means every missed call is expensive. AI captures every lead, day and night.

24/7 answering Estimate tracking Job pipeline

Mortgage & Lending

Mortgage Brokers · Loan Officers · Lenders

Respond to every rate inquiry in under 5 minutes. Automate borrower nurture and pre-qual workflows.

5-minute lead response Pre-qual automation Refi outreach

Auto & Repair

Auto Shops · Detailing · Tire · Body Repair

Book service appointments 24/7. Send maintenance reminders that bring customers back automatically.

24/7 booking Service reminders Quote follow-up

Lawyers

Solo Attorneys · Multi-Attorney Firms · Personal Injury · Family Law

Intake new clients 24/7 with AI that qualifies leads, books consultations, and routes case types — without giving up your weekends.

Client intake AI Consultation booking Case-type routing

Lawyers →

Insurance

Solo Agents · Multi-Producer Agencies · P&C · Life · Health

Capture every quote inquiry, route by line of business, and follow up on every renewal — built for solo agents to multi-producer agencies.

Quote intake Producer routing Renewal follow-up

Insurance →

Accounting & Financial Pros

Accountants · CPAs · Financial Advisors · Bookkeepers

Book consultations 24/7 and automate client onboarding — without giving up your weekends.

Consult booking Client intake Document follow-up

Don't See Yours?

Any service business that runs on phone calls, lead capture, and follow-up.

If your business has customers calling, booking, or asking for quotes — Orzenta works. We've configured AI for industries from pest control to pet grooming to wedding venues.

Book the Free Audit →

FAQ

Questions?
We've Got Answers.

Everything you need to know before getting started.

How long does setup actually take? +

We handle all the setup — you just join a short onboarding call at the start and a handoff call when you go live. The timeline is scoped to your specific setup: simpler installs go faster, multi-location or custom integration builds take longer. We move at the pace your business actually needs.

Do I need any technical knowledge? +

Zero. The Orzenta platform is configured and deployed for you. If you can use a smartphone, you can use your Orzenta dashboard. We also train you and your team in the handoff call.

Is there a long-term contract? +

No. All plans are month-to-month. You can cancel anytime. We believe in earning your business every month through results — not locking you into a contract.

How is this different from hiring a marketing agency? +

Marketing agencies run ads and create content. We build the infrastructure that makes your business run — the CRM, the AI, the automations. It's the difference between driving more traffic to a leaky bucket vs. fixing the bucket first.

What happens if I need help after setup? +

We're here. Starter plans get email support (24–48hr). Growth plans get priority same-day support. Elite gets a dedicated account manager. We also provide a full help center with video tutorials.

Can I see a demo before I commit? +

Yes — that's what the demo section on this page is for. You can also book a free 30-minute demo call where we walk through your specific business and show you exactly what your setup would look like.

Can I log into my account and see my leads? +

Yes. Every client gets their own login at app.orzenta.com. Inside your dashboard you'll see your leads, contacts, pipeline, appointments, campaigns, and analytics — all in one place. It's your business operating system.

Do I need a website to use Orzenta? +

No — the platform works with or without a website. However, adding an Orzenta-built website dramatically improves lead capture since every form connects directly to your dashboard automatically. Website options are custom-quoted based on scope — ask on your discovery call.

What happens if I need help after setup? +

We're here. Starter plans get email support (24–48hr response). Growth plans get priority same-day support. Elite gets a dedicated account manager. We also provide a full help center at support.orzenta.com with video tutorials.

Ready to put your business on autopilot?

Book a free 30-minute demo call. We'll show you exactly what your setup would look like — no pressure, no obligation.

Book Your Free Demo

Built for you, not by you · No contracts · Cancel anytime

Built on enterprise-grade technology

We build on the best AI and automation infrastructure available — and we stay on the cutting edge so you don't have to.

Every call answered.
Every job booked. 24/7.

See and hear the AI in action